Most applications were processed and paid within 30 days. In some cases, payments took longer if additional checks were required. This happened if:

• Registration details need to be verified, for example if a registration had expired, was unpaid, was recently transferred, or a new vehicle had been recently purchased
• Registration was paid after 31 May. IIn these cases, details needed to be updated and verified against the VicRoads database before payment could be made
• More than one application was submitted for the same vehicle, requiring checks to ensure that duplicate payments were not made
• Bank account details were incorrect or incomplete, in which case we’ll have contacted you to advise you on the next steps required.

If we need any additional information to process your application, we’ll contact you using the contact details you provided in your application.

The 20% registration rebate has now closed.

Applications were open from 1 June to 31 August 2026.

Eligibility is based on the vehicle registration and ownership as of 30 June 2026. This means:

• If you registered a new vehicle for the first time in July 2026 or later, you are not eligible
• If you transferred a vehicle to your name in July 2026 or later, you are not eligible
• If your vehicle was registered in your name on or before 30 June 2026 and you made a late renewal or registration payment in July, you are eligible.

Most payments are processed within 30 days of lodging your claim, with payments made directly into your bank account. If you've paid your registration after this rebate program started, your payment may take longer.

As applications have now closed, we are working through the backlog of applications, and we will contact you of the outcome of your application in due course.

• If you have applied for your rebate but provided incorrect or incomplete bank details, we’ll be in touch to ask you to re-apply for your rebate.
• If you have applied multiple times, as you have not received payment, thank you for your patience as we are working through a backlog of payments that have incorrect, or incomplete application details.
• If we need any additional information to process your application, we’ll contact you using the contact details you provided in your application. You don’t need to submit another application unless we ask you to.
• If you applied for the rebate and still have not received an outcome, this may be due to incorrect bank details, please re-apply

If you have been unable to apply for the rego rebate due to mismatched application details, such as:

• Name/licence mismatch
• You have since sold your vehicle
• Your registration was cancelled, post your rego rebate application
• Transferred your vehicle to a spouse following a bereavement

We, along with VicRoads, will undertake an assessment of your application, ensure your vehicle was registered for FY25/26, at time of application, and your vehicle registration was renewed, even if it was cancelled thereafter.

We will then contact you notifying you of your application outcome.

If you have applied for the rebate through an MP office, public library, or with assistance from another person and have not yet received an outcome, it may be because some of your application details were recorded incorrectly. This could include your licence number, registration number, first or last name, or bank account details.

You may have been contacted by VicRoads or the Whole of Victorian Government Contact Centre to advise that we were unable to process your application due to incorrect or incomplete information.

If this has occurred, please submit a new application. We will assess it and notify you of the outcome in due course.

You can apply for a maximum of 2 rebates in your name.